All our material in one place to guide you on your NPS journey

Report

Global NPS & eNPS Benchmark report

Profiles of 20 top performing companies

The report includes

• NPS and eNPS inspiration from top performing companies
• Case stories from, among others, Netflix, Airbnb, Samsung and Tesla
• NPS and eNPS scores from global companies. Benchmark your performance with the best.

Guide

It’s all about people

How to attract and engage the best and brightest employees

What do I get?

• What Millennials want from work: How to maximise and engagement in Today’s workforce
• Why companies are losing billions in turnover to this generation and what to do about it
• Three facts to help you understand how happy employees lead to happy customers (and what you can do)

Magazine

WISE magazine

Enjoy 64 pages of insights on how other companies work with NPS

What do I get?

• Learn how other companies began working with Net Promoter Score
• Get inspired by case stories from B2B and B2C companies
• Learn why yearly customer surveys are no longer the way to loyal customers

Guide

The Relationwise Culture Book

A guide to get more engaged employees

36 pages that provide you with insight into the work culture at Relationwise, our values, management methods, a description of NPS told through the LEGO story, our team, events, and more.

Our Culture Book will

• Teach you how to get your employees more engaged
• Inspire you to improve your work culture
• Show you how to handle difficult customers
• Explain the NPS method through an entertaining LEGO story
• Tell you how we manage to maintain our impressive NPS score

Book

Naked Marketing

A journey to the future of marketing

By J. Christian Andersen

Enjoy 129 pages of travelogues and essays. Get to know the importance of new marketing and learn how you can create growth by changing your marketing strategy.

What do I get?

• Learn how to market your company without advertising
• Learn how to change your marketing and improve your customer relations
• Learn why your customer ambassadors are so important

Book

Love Brand

Be the company that people love to recommend

By J. Christian Andersen

Enjoy 120 pages about how you get more customer ambassadors and positively change your management. Get inspiration from other companies and much more.

What do I get?

• Learn how you can become the company that customers love to recommend
• Learn why working with Net Promoter Score is so important
• Get to know how other companies work with Net Promoter Score