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A few words from our customers
DAC didn’t use Net Promoter Score® before I started and we have now been using it for about 18 months. NPS® has the advantage of helping us move and react to feedback very quickly and get instant results
Nanna Sverrild, Communication Advisor
Danish Architecture Centre
NPS® is a great tool to use. In my opinion our company really needed to move focus away from what we do as a laboratory to what we can do for our customers by listening to them.
Kenn Jørgensen, Area Sales Manager
Eurofins
We shouldn’t try to differentiate ourselves on price but on our customer experience and the high quality of our products.
Allan Jensen, Vice President, Sales
AMBU
It has been quite simple for us to implement NPS®. We get immediate feedback on how we are behaving towards our customers and all of our employees have been very positive towards it.
Jacob Christiansen, Business Developer
HEDEDANMARK
When using a feedback system like NPS it gives our customers the opportunity to say: “I think the service was great, but next time I would like to see some more variety”, and then we can improve.