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Retain existing customers and win new ones by creating true promoters of your business. With our innovative IT solution, the measurement of customer loyalty becomes a daily asset that empowers staff at all levels to strive continually for new levels of excellence.

DMAV Conference & Award

At the “Recommeded” conference in London 2013, hosted by Relationwise and The Danish-UK Chamber of Commerce, successful businesses such as the Danish LEGO group, explained how they create growth.

The “Recommended” conference is now going to Copenhagen. Once again we will put up an inspiring show, an impressive line-up of speakers, and announce who will be crowned Denmark’s most recommended business. Perhaps it will be your business that wins this prestigious title in 2014?

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Relationwise A/S

  What can we learn from LEGO?

Relationwise has had a very interesting meeting with Conny Kalcher from LEGO. Conny is LEGO’s Vice President of Consumer Experience. She is now confirmed as the main speaker at our conference the 15th of November.

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  Cad & The Dandy

Cad & The Dandy measure, benchmark and improve performance among staff through real time customer feedback. They want customers not just being satisfied but so happy that they become ambassadors who start recommending them to others.

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  The marketing manager for Danhostel tells us about her work with customer loyalty.

Mette Vestergaard is The Director of Marketing for the Danhostel chain of hostels. She works on developing and improving customer loyalty at 95 youth hostels, which is a large organisational task. Below you can find out how she approaches her loyalty work and understand how you can do the same in your own organisation.

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More news
NOMA – not just world-class cuisine

NOMA’s ground-breaking approach hasn’t just stopped at their cuisine; as this story illustrates, NOMA has the same world class attitude to customer service.

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NIRAS listens, learns and delivers with Relationwise

NIRAS’ project manager, Bjørn Eliasen, tells us about NIRAS’ experiences of implementing a real-time customer feedback system in partnership with Relationwise.

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Relationwise is now on smart phones and tablets

If you have a smart phone or tablet then become ultra-mobile with Relationwise. Regardless of where you are, you can check your customer loyalty, how your employees are performing etc.

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* Net Promoter Score (R) is a registered trademark of Satmetrix, Bains & Co. & F. Reichheld. It is an open model which can be freely used by all.
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