Know your Net Promoter Score®. Be the company people love to recommend.
Purpose driven leadership. Mobilise your customer ambassadors and create a movement.
Create a culture that wows customers and staff.SEE HOW IT WORKS
Real-time customer insight
For leaders who believe they best reach their goals through interaction with customers, we will provide you with the necessary insight and advice to ensure you succeed – with documented results.See how it works
“If we do not take care of the customers we already have, we may risk losing the revenue.”
“We are focused on what the customers have answered and what we can do better. It has become part of our daily lives instead of an event that only occurs once a year.”
You cannot put a price on the concept of word of mouth. So the cheapest marketing we can do is to have happy and loyal guests.
Knowledge empowers youMake wise decisions and grow with Relationwise. It is our mission to help you succeed. We offer a wide range of teaching – from our books, conferences to seminars and erfa groups. SEE MORE
A couple of weeks ago I interviewed Thomas Elsgaard, Head of Marketing at Profile Travel, about how he created an army of ambassadors. But what about his salesmen, the people who meet the customers every day – what do they do? I had a chat with one of their salesmen, Martin Birkebæk Müller. The things I spoke to [...] Read more