This manager can relax
"If you have loyalty and a high Net Promoter Score of 80 then your customers won’t be going elsewhere when something new comes along. Whereas if your score is as low as 40, your customers will disappear before you have even realised.”
– his loyal customers
aren’t going anywhere.
Martin Thorborg, user of relationwise
Customer feedback on autopilotAsk your customers regularly. The system ensures that the same customer won’t be asked too frequently.
The customer repliesThe customer gets an email with the question: How likely are you to recommend our business and why?
You get the resultsWith our dashboard you can easily keep up with customer feedback and make better decisions.
We integrate to all the most common systems on the market such as
Actionable customer feedback that makes a HUGE differenceThe alert function sends you notifications when customers respond negatively. When you receive alerts immediately you can react much faster than other companies to customer unhappiness. Detracting customers can be converted into loyal promoting ambassadors before they begin spreading negative word of mouth about your company. You can also get alerts sent straight to your email.
Get an auto-generated monthly report sent directly to your email where you get a full overview of unhappy customer incidents and how many and how promptly they were subsequently resolved.