Close

Log In

Forgot password?

Hvis du har glemt dit password, så KLIK HER.

For at login i vores løsning til Paneler, så KLIK HER

close

Request a presentation.

The process is as simple as this:

  • Complete the form
  • One of our customer experience experts will contact you
  • You’ll experience the Customer Experience Platform and get answers on all your questions
Pricing
close

Request a presentation.

The process is as simple as this:

  • Complete the form
  • One of our customer experience experts will contact you
  • You’ll experience the Customer Experience Platform and get answers on all your questions
Close

Log In

Forgot password?

Hvis du har glemt dit password, så KLIK HER.

For at login i vores løsning til Paneler, så KLIK HER

Prices

Who do you want to ask?

×

Please fill out the form to activate your account

    Your email:

    Our newsletters are focused on how you can create better relations with your customers and employees. You'll also receive relevant information about Relationwise and our products.

    We are taking good care of your data, see our privacy policy.

Everyone deserves a cool work place!

Get a free trial of our eNPS software today.

How does it work?

  • how
    Customer and employee feedback on autopilot Ask your customers and employees regullary.
  • how
    The customers and employees replies They get an email with the question: How likely are you to recommend our business and why?
  • how
    You get the results With our dashboard you can easily keep up with customer and employee feedback and make better decisions.

What's the size of your company?

1-99
employees
100-499
employees
500+
employees

Premium

$515

Monthly

Initial onboarding fee $750

(Price based on an annual contract)
  • Automatic NPS® surveys
  • Personalized survey and e-mail design
  • Dashboard with your customer feedback
  • Email and telephone support
  • Word count
  • Follow up on dissatisfied customers with our telephone system
  • Extra questions
  • Set up of further 3 versions
  • Categorising cause and effect
  • Tailored reporting
Free demo

Standard

$390

Monthly

Initial onboarding fee $750

(Price based on an annual contract)
  • Automatic NPS® surveys
  • Personalized survey and e-mail design
  • Dashboard with your customer feedback
  • Email and telephone support
  • Word count
  • Follow up on dissatisfied customers with our telephone system
  •  
  •  
  •  
  •  
Free demo

More information on the features included

Automatic NPS® surveys

Our solution will automatically send the survey to your customers based on parameters, which we decide on together. Whether you wish to send the survey to 100 or 100,000 customers we can tailor a solution to suit your needs.

Personalized survey and e-mail design

When we ask the question to your customers it will be sent to them as a link in an email. Our designer will set it up with a design that matches your company. We are using your logo and a email signature so your customers can see that the email is sent from you.

Dashboard with your customer feedback

All your feedback will appear on your dashboard, which can be viewed on smartphones, tablets, PCs or a screen hanging in your office. You can also give specific employees or departments access to a dashboard, which only shows feedback from their own customers.

Email and telephone support

You can always call or email us and we will try and give you an answer as quickly as possible. There is no automated system - you get a real human to help you.

Word count

Which words are the most popular amongst your customers? Learn what drives the loyalty. You can also find out what the reasons are that some customers are dissatisfied.

Follow up on dissatisfied customers with our telephone system

Do you want to boost your response rate? We can give you access to our telephone system. The customers who don’t reply within, for example, a few weeks go straight into our telephone module and you can then call the customer and ask the NPS question on the phone. If you want Relationwise to be responsible for calling we also offer a solution for this.

Extra questions(Premium)

If the NPS® question is not enough you get the option of asking 5 extra questions of your choice with this package. These extra questions can, for example, be used in the benchmark module. As a further example, if the question is whether the customer is male or female, you can see if your N­PS® is gender dependent.

Set up of further 3 versions (for example different survey languages, etc.) (  (Premium)

If you need more than one touchpoint, or if you need several languages or email versions then you are able to add these on. We will take care of any language version of your NPS-question.

Categorising cause and effect (Premium)

What is the best way to understand the biggest issues that your customers face? When you follow up on your dissatisfied customers, you have a unique opportunity to clearly identify root causes. Their feedback is collected via predefined categories and can be presented in your monthly auto-generated report, for example, the top 3 problems your customers encounter.

Tailored reporting (Premium)

We offer several other exciting report options. For example, get an autogenerated monthly report with exactly the information you need directly in your inbox.

$515

Monthly (Premium) or

$390

Monthly (Standard)
(Price based on an annual contract)

Our customers normally pay for one year at a time. That is the easiest way for both parties, but should you wish to pay quarterly, or for 3 years, we can arrange alternative pricing models.

Initial onboarding fee $750

Your initial onboarding fee covers the configuration of your tailored solution, from survey content, to Dashboard user creation and the set-up of a detractor alert plan. We'll help you with the onboarding process every step of the way.

If you require an automated integration between your system and Relationwise (API integration), the final price will be estimated by Relationwise and/or an Integration Partner. Alternatively, with in-house development resources, you should budget from somewhere between 5-7 hours of development time.

If you want a presentation, please contact us at info@relationwise.com or (+44) 8000488604

Premium

$815

Monthly

Initial onboarding fee $750

(Price based on an annual contract)
  • Automatic NPS® surveys
  • Personalized survey and e-mail design
  • Dashboard with your customer feedback
  • Email and telephone support
  • Word count
  • Follow up on dissatisfied customers with our telephone system
  • Extra questions
  • Set up of further 5 versions
  • Categorising cause and effect
  • Tailored reporting
Free demo

Standard

$570

Monthly

Initial onboarding fee $750

(Price based on an annual contract)
  • Automatic NPS® surveys
  • Personalized survey and e-mail design
  • Dashboard with your customer feedback
  • Email and telephone support
  • Word count
  • Follow up on dissatisfied customers with our telephone system
  •  
  •  
  •  
  •  
Free demo

More information on the features included

Automatic NPS® surveys

Our solution will automatically send the survey to your customers based on parameters, which we decide on together. Whether you wish to send the survey to 100 or 100,000 customers we can tailor a solution to suit your needs.

Personalized survey and e-mail design

When we ask the question to your customers it will be sent to them as a link in an email. Our designer will set it up with a design that matches your company. We are using your logo and a email signature so your customers can see that the email is sent from you.

Dashboard with your customer feedback

All your feedback will appear on your dashboard, which can be viewed on smartphones, tablets, PCs or a screen hanging in your office. You can also give specific employees or departments access to a dashboard, which only shows feedback from their own customers.

Email and telephone support

You can always call or email us and we will try and give you an answer as quickly as possible. There is no automated system - you get a real human to help you.

Word count

Which words are the most popular amongst your customers? Learn what drives the loyalty. You can also find out what the reasons are that some customers are dissatisfied.

Follow up on dissatisfied customers with our telephone system

Do you want to boost your response rate? We can give you access to our telephone system. The customers who don’t reply within, for example, a few weeks go straight into our telephone module and you can then call the customer and ask the NPS question on the phone. If you want Relationwise to be responsible for calling we also offer a solution for this.

Extra questions(Premium)

If the NPS® question is not enough you get the option of asking 5 extra questions of your choice with this package. These extra questions can, for example, be used in the benchmark module. As a further example, if the question is whether the customer is male or female, you can see if your N­PS® is gender dependent.

Set up of further 5 versions (for example different survey languages, etc.) (  (Premium)

If you need more than one touchpoint, or if you need several languages or email versions then you are able to add these on. We will take care of any language version of your NPS-question.

Categorising cause and effect (Premium)

What is the best way to understand the biggest issues that your customers face? When you follow up on your dissatisfied customers, you have a unique opportunity to clearly identify root causes. Their feedback is collected via predefined categories and can be presented in your monthly auto-generated report, for example, the top 3 problems your customers encounter.

Tailored reporting (Premium)

We offer several other exciting report options. For example, get an autogenerated monthly report with exactly the information you need directly in your inbox.

$815

Monthly (Premium) or

$570

Monthly (Standard)
(Price based on an annual contract)

Our customers normally pay for one year at a time. That is the easiest way for both parties, but should you wish to pay quarterly, or for 3 years, we can arrange alternative pricing models.

Initial onboarding fee $750

Your initial onboarding fee covers the configuration of your tailored solution, from survey content, to Dashboard user creation and the set-up of a detractor alert plan. We'll help you with the onboarding process every step of the way.

If you require an automated integration between your system and Relationwise (API integration), the final price will be estimated by Relationwise and/or an Integration Partner. Alternatively, with in-house development resources, you should budget from somewhere between 5-7 hours of development time.

If you want a presentation, please contact us at info@relationwise.com or (+44) 8000488604

Business 500+

Get your own unique solution tailored exactly to your needs

CONTACT US FOR PRICE

support@relationwise.com

(+44) 8000488604

How does it work?

  • how
    Customer and employee feedback on autopilot Ask your customers and employees regullary.
  • how
    The customers and employees replies They get an email with the question: How likely are you to recommend our business and why?
  • how
    You get the results With our dashboard you can easily keep up with customer and employee feedback and make better decisions.
  • Is support included?

    Yes, when you have opened a paying account with us, a real person will be there to offer you telephone support.
  • How does payment work?

    Our customers normally pay for one year at a time. That is the easiest way for both parties, but should you wish to pay quarterly, or for 3 years, we can arrange alternative pricing models.
  • Can you integrate to all systems?

    Yes we can integrate to all the most common systems on the market such as; Microsoft CRM, Salesforce, SuperOffice, etc. We offer an open API.
  • How does integration work?

    Our technical team or one of our partners can help with the integration, so your technical staff won’t have to. We also offer an open API for DIY users.
  • Do you have more questions?

    Give us a call on (+44) 8000488604 or email us on info@relationwise.com

Try our eNPS platform for free

TRY IT