Tips and tricks to get loyal customers Amazon, Netflix, and Apple: all three of these companies have had huge success. They've satisfied customers and...
It's time for the next part of our interview with Alexander Kjerulf. In the previous session, Alexander talked about how he works with the concept of job...
I have met many business leaders who think they can create happy and loyal customers without simultaneously having happy and loyal employees. We want to change...
The benefits of doing what you are best at Once upon a time, there was a toy manufacture. He wanted to build toys while keeping in mind that ‘Only the BEST...
Use NPS as your guide to future sales Most people have probably already looked at the numbers in a meeting with company management and owners. However, these...
Learn how to create excellent customer experiences with NPS – and get free expert advice. Jimmy Riberholdt is a former Head of Sales at a large Danish...
2003 Leader of the Year Alfred Josefsen was the man behind the Danish supermarket chain Irma’s sensational turnaround. In his book Dear Irma, Alfred writes...
There's no doubt about it: relationships are important in every aspect of our lives. From our relations with family to our interactions with clients and...
