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What gives you job satisfaction?

It's time for the next part of our interview with Alexander Kjerulf. In the previous session, Alexander talked about how he works with the concept of job...

Focus on NPS rather than revenue

Use NPS as your guide to future sales Most people have probably already looked at the numbers in a meeting with company management and owners. However, these...

It’s All About People

2003 Leader of the Year Alfred Josefsen was the man behind the Danish supermarket chain Irma’s sensational turnaround. In his book Dear Irma, Alfred writes...

3 Easy Skills to Improve Any Relationship

There's no doubt about it: relationships are important in every aspect of our lives. From our relations with family to our interactions with clients and...